Privacy Policy
This Privacy Policy explains how TNM Agency our collects, uses, discloses, and protects personal information when you visit (the “Website”) or contact us
If you do not agree with this Privacy Policy, please do not use the Website
1. Who we are
Company name: TNM Agency
Contact email: office@tnmagency.co
2. What information we collect
We may collect the following categories of information
2.1 Information you provide to us
- Contact details, such as name, email, phone number, company name
- Inquiry content, such as messages sent via forms, email, or chat
- Contract and billing information, if you become a client (may include invoicing details)
2.2 Information collected automatically
When you use the Website, we may automatically collect
- Device and browser information (IP address, device type, OS, browser type)
- Usage data (pages viewed, time on site, referral source, clicks)
- Approximate location inferred from IP address
2.3 Cookies and similar technologies
We may use cookies, pixels, tags, and similar technologies to operate the Website and understand usage. See Section 6
3. How we use your information
We use personal information to
- Respond to inquiries and communicate with you
- Provide and improve our services
- Operate, maintain, and secure the Website
- Analyze Website performance and user behavior
- Send administrative messages, updates, or service information
- Send marketing communications where permitted by law, and you can opt out at any time
4. Legal bases for processing (if applicable)
Depending on where you live, we may process your personal information under one or more legal bases
- Your consent
- Performance of a contract or steps prior to entering a contract
- Compliance with a legal obligation
- Our legitimate interests (such as securing our Website, preventing fraud, and improving services), balanced against your rights
5. How we share your information
We do not sell your personal information
We may share information with
- Service providers who help us run the Website and business operations (hosting, analytics, email delivery, CRM, payment processing)
- Professional advisers (lawyers, accountants) where necessary
- Authorities if required to comply with law or protect rights, safety, and security
- Business transfers in case of a merger, acquisition, or sale of assets
Service providers are authorized to use personal information only as needed to provide services to us
6. Cookies and analytics
We may use cookies and analytics tools (such as Google Analytics or similar) to understand how the Website is used and to improve it
You can control cookies through your browser settings. If you disable cookies, some parts of the Website may not function properly
Optional add-on (cookie banner): If you target EU/UK users, you may need a cookie consent banner and a cookie list page
7. Data retention
We keep personal information only for as long as necessary for the purposes described in this policy, including
- Responding to requests
- Providing services
- Complying with legal, tax, and accounting requirements
- Resolving disputes and enforcing agreements
8. International data transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect personal information during international transfers
9. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security
10. Your rights and choices
Depending on your location, you may have rights such as
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restricting or objecting to processing
- Data portability
- Withdrawing consent (where processing is based on consent)
- Opting out of marketing emails at any time via the unsubscribe link or by contacting us
To exercise your rights, contact us at office@tnmagency.co
11. Children’s privacy
Our Website and services are not intended for children under 13 (or another age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take steps to delete it
12. Third-party links
The Website may contain links to third-party sites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date
14. Contact us
If you have questions about this Privacy Policy or how we handle personal information, contact
Email: office@tnmagency.co
Address: TNM Agency